Buy 1-on-1 Help

We believe that a major hurdle for artists in getting their work is the technology. We’re happy to show you how WordPress and Flatfile can work to create a Web site that will last you for years. We have two ways of offering help:

  • Two-hour introduction to WordPress and your site ($200)
  • One-week email and phone support at any time after you launch ($400)

Depending on your location, timing of your request and specific needs, you’ll be set up with someone on the support team. 1-on-1 sessions will be held at The Design Office in Providence or at a location of your agreement outside of Rhode Island.

{ Support options


One-time demo

Get up to speed on everything you’ll need to know to add, edit and manage your website in this two-hour in-person session. The demo allows time to look at your content and get advice from a trained designer on imaging and organizational issues.

Comes with the $450 and $950 Flatfile packages    


One-week retainer

You’ll have workday phone and email access to a support team member for a weekly fee of $400. Ideal for crunch deadlines and for those in above their heads. Note, this is not production help, but access to someone who can log in to your site, figure out why you’re stuck and advise you how to improve your workflow. This fee carries a maximum of 10 hours.

Email to sign up

g Support team

Providence area

Elaine Dunlap

Elaine designs and develops custom Web sites for artists and organizations. She is offering her vast organizational, aesthetic and Web programming skills to the support team. She has worked out of The Design Office since the fall of 2010. Elaine earned a BFA from The Rhode Island School of Design in 2001.

See Web site

Jori Ketten

Jori works with multiple arts and education nonprofits a�� teaching, coordinating, and photographing and filming. She is currently the Media Lab Director at Community MusicWorks. Her extensive experience leading workshops and classes is a real asset to the Flatfile support team.A�

See Web site

John Caserta

John designed his first website in 1996. After designing dozens of sites for individuals, John created Flatfile as a flexible template for visual artists of many disciplines. He’s on the faculty at The Rhode Island School of Design, has an MFA from Yale University and a BA in Journalism from UNC-CH.

See Web site

Andrew LeClair

how long does viagra work.

Andrew is the developer for Flatfile and an MFA candidate in the graduate program of graphic design at The Rhode Island School of Design.

See Web site

San Francisco

Mary Banas

Mary Banas is a graphic designer and teacher living and working in San Francisco and Berkeley, CA. She holds am MFA in Graphic Design from The Rhode Island School of Design and a BFA in Communication Design from the University of Connecticut, Storrs. Mary works full-time as a designer and is available only on weekends for support.

See Web site



Coming soon

If you’re interested in providing Flatfile support in Chicago, contact John at

New York

Melissa Lankhaar

Melissa is an account director and web producer for a small Brooklyn design company / startup. She is versed in several CMS platforms, including Drupal Joomla and WordPress. Melissa has an MFA from The Rhode Island School of Design.

T F m
February 22, 2011